Ford FAQs



Ford FAQs

Gates Ford Lincoln in Richmond, KY is where we proudly offer a wide range of Ford vehicles that are known for their reliability, innovation, and performance. Our dealership, serving the Lexington-Fayette area, is committed to providing exceptional customer service and a great lineup of both new and used vehicles. As a trusted Ford dealership, we also offer a certified Ford service center where our trained technicians ensure your vehicle stays in top condition. Additionally, we provide fantastic specials to help you save on your next vehicle purchase or service, and we offer top dollar for your trade-in.

Q: What are the Ford vehicles at your dealership?

A: At Gates Ford Lincoln, we offer a diverse selection of Ford vehicles, including popular models like the Ford F-150, Ford Escape, Ford Explorer, and Ford Mustang. Whether you're looking for a reliable truck, a family-friendly SUV, or a stylish sedan, we have the right Ford for you.

Q: What used vehicles do you sell?

A: In addition to our new Ford lineup, we have a great selection of used vehicles from various makes and models. This includes not only used Fords but also vehicles from other top manufacturers, providing you with plenty of options to fit your needs and budget.

Q: What are certified pre-owned vehicles?

A: Certified pre-owned (CPO) vehicles are used vehicles that have undergone a rigorous inspection process and meet specific criteria set by the manufacturer. Our CPO Fords come with additional warranties, roadside assistance, and other benefits, giving you peace of mind with your purchase.

Q: What Ford services do you offer?

A: Our Ford service center offers a comprehensive range of services, including routine maintenance like oil changes, tire rotations, and brake inspections, as well as more extensive repairs. We also provide diagnostic services and are equipped to handle any Ford recall repairs. Our certified technicians use genuine Ford parts to ensure your vehicle remains in optimal condition.

Q: Do you sell Ford parts?

A: Yes, we sell a wide range of genuine Ford parts and accessories. Whether you need replacement parts or want to customize your vehicle, we have the right parts to keep your Ford running smoothly and looking great.

Q: Why is it important to get your Ford serviced at a Ford dealership?

A: Servicing your Ford at a Ford dealership ensures that your vehicle is maintained by certified technicians who are specifically trained to work on Ford vehicles. We use genuine OEM parts and follow Ford’s recommended service guidelines, which helps maintain your vehicle’s performance, reliability, and resale value.

Q: What specials do you offer at your Ford dealership?

A: We regularly offer a variety of specials, including financing deals, lease offers, and discounts on new and used vehicles. We also have service and parts specials to help you save on maintenance and repairs. Check our website or contact us to learn more about our current promotions.

Q: Can I buy my next vehicle online?

A: Yes, Gates Ford Lincoln offers an online purchasing option for your convenience. You can browse our inventory, get pre-approved for financing, and even arrange for home delivery of your new or used vehicle, making the car-buying process easy and stress-free.

Purchase Your Dream Ford Now

At Gates Ford Lincoln in Richmond, KY, we are dedicated to providing our customers with a seamless and enjoyable car-buying experience. From our extensive selection of new and used Ford vehicles to our trusted service center and valuable specials, we strive to meet all your automotive needs. Whether you're looking to purchase a new vehicle, trade in your current one, or schedule a service appointment, we invite you to visit our dealership or explore our online options. Let us help you find the perfect Ford vehicle that fits your lifestyle and budget.

Gates Ford Lincoln

6012 Atwood Drive
Richmond, KY 40475
Driving Directions
Sales 859-316-8416
Service 859-316-8419
Parts 859-316-8415
Monday 9:00AM - 7:00PM
Tuesday 9:00AM - 7:00PM
Wednesday 9:00AM - 7:00PM
Thursday 9:00AM - 7:00PM
Friday 9:00AM - 7:00PM
Saturday 9:00AM - 7:00PM
Sunday Closed
Monday 8:00AM - 5:30PM
Tuesday 8:00AM - 5:30PM
Wednesday 8:00AM - 5:30PM
Thursday 8:00AM - 5:30PM
Friday 8:00AM - 5:30PM
Saturday 8:00AM - 2:00PM
Sunday Closed
Monday 8:00AM - 5:30PM
Tuesday 8:00AM - 5:30PM
Wednesday 8:00AM - 5:30PM
Thursday 8:00AM - 5:30PM
Friday 8:00AM - 5:30PM
Saturday 8:00AM - 2:00PM
Sunday Closed

Contact Us